Terms of Use

1. General provisions

1.1 About this document

These Terms of Use ("Terms") govern the relationship between ENROLA GLOBAL LTD (Companies House 16588390, England and Wales) and, for users resident in the Republic of Uzbekistan, its wholly-owned subsidiary OOO "ENROLA" (TIN 312 977 390) (together the "Company", "we", "us"), and you, the user, when you use the website enrola.ai, the Enrola Telegram bot, mini-app and browser extension (together the "Platform").

1.2 Acceptance

By using the Platform, you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.

1.3 Company information

• ENROLA GLOBAL LTD, company number 16588390 (Companies House, England and Wales), 126 East Ferry Road, London E14 9FP, United Kingdom
• OOO "ENROLA" (ENROLA LLC), TIN 312 977 390, Tashkent, Mirzo-Ulugbek District, Ulugbek, Hamid Olimjon MFY, Irrigator mavzesi
• Email: [email protected]
• Telegram: @enrolaai

2. Our services

2.1 What Enrola is

Enrola helps you choose universities and programmes abroad. It uses artificial intelligence and a scientifically based method (RIASEC) to give personal recommendations in Uzbek, Russian and English.

2.2 What we offer

• University and programme recommendations based on your profile
• A career interest and personality test (RIASEC)
• Information on admission requirements, tuition fees and deadlines
• Help preparing and submitting documents
• A free visa requirements checker for any country (visa type, documents, processing times, fees)
• Support at every stage

2.3 Important limitations

Enrola is an information and guidance service. We give information, recommendations and help with applications, but:

• we do not guarantee admission to a university
• we do not guarantee a visa
• we do not guarantee a scholarship or financial aid
• universities make admission decisions
• government bodies make visa decisions

Some features use artificial intelligence. AI results can be wrong and are guidance only, not legal or immigration advice. Please check them before relying on them.

For visa and immigration questions, rely on official sources such as GOV.UK, your university's international office, or a licensed immigration adviser (an IAA-regulated adviser or a solicitor). UK visa rules change from time to time. We work to keep our information current but cannot guarantee it reflects the latest changes, so please check key details (financial requirements, country lists, document requirements) on GOV.UK and with your university.

3. Registration and account

3.1 Who can use Enrola

The Platform is for people aged 16 and over. If you are under 18, please use it with the knowledge of a parent or guardian.

3.2 Your obligations

You agree to:

• give accurate and current information about yourself
• keep your profile up to date
• keep your sign-in details confidential
• tell us straight away if someone uses your account without permission
• use only one account

3.3 Genuine documents

You are responsible for the documents you upload (passport, diplomas, certificates) being genuine. Uploading fake or misleading documents is grounds for closing your account and may have legal consequences.

4. Using the Platform

4.1 What you may do

• Search and compare programmes
• Take the career test
• Get information about universities and their requirements
• Submit applications to universities through the Platform

4.2 What you must not do

• Give false information or fake documents
• Create more than one account
• Use the Platform for another person without their consent
• Copy, share or use Platform content commercially
• Try to access our systems without permission
• Collect data automatically (scraping)
• Upload malicious software
• Infringe intellectual property rights

5. Cost

5.1 Free services

All services on the Platform are free of charge, including recommendations, the career test, programme information, chat and the visa requirements checker. We do not take payments on the Platform. If we ever introduce a paid service, we will update these Terms and show the price and terms before you can buy it.

5.2 Commissions from universities

We may receive a commission from a university when a student enrols. This is standard in the industry and does not change what you pay the university. See our Privacy Policy for more.

6. Intellectual property

6.1 Our rights

All rights in the Platform, including its design, logos, text, databases, code, algorithms and career test method, belong to the Company or its licensors. You may not use Platform materials without our written permission.

6.2 Your content

By uploading documents and information, you allow us to use them only to provide our services: programme recommendations, application submission, and document analysis using OCR and AI. For AI features, the text needed is processed by our AI provider, OpenAI, in the United States. OpenAI does not use it to train its models and may keep it for up to 30 days to detect abuse. We do not use your documents for anything else without your consent.

7. Liability

7.1 Information only

Information on the Platform is for guidance. We work to keep it current but do not guarantee it is complete, accurate or up to date. University requirements and visa rules change.

7.2 What we are not responsible for

• A university's decision to refuse you
• A government's decision to refuse a visa
• Changes to university requirements or visa rules
• What third parties do (universities, embassies, partners)
• Losses caused by inaccurate information you gave
• Mistakes in automatic document reading (OCR) or AI analysis
• Technical failures outside our control

7.3 Maximum liability

As far as the law allows, our total liability for any claim about the Platform is limited to the amount you actually paid us in the last 12 months, or 100 US dollars, whichever is greater.

8. Ending your use

8.1 Your right

You can stop using the Platform and delete your account at any time by writing to [email protected].

8.2 Our right

We may suspend or close your access if you:

• break these Terms
• give false information or fake documents
• act fraudulently or illegally

or if a government body requires it.

9. Changes to these Terms

We may update these Terms. We will tell you about important changes by email or on the Platform at least 14 days before they apply. If you keep using the Platform after that, you accept the new Terms.

10. Law and disputes

10.1 Governing law

These Terms are governed by the laws of the Republic of Uzbekistan for users resident in Uzbekistan, and by the laws of England and Wales for everyone else. Mandatory consumer rights in your country still apply where they override this.

10.2 Disputes

We will first try to settle any dispute by talking. If that fails within 30 days, it may go to the competent court in Tashkent for users resident in Uzbekistan, or the competent court in London, United Kingdom, for everyone else.

10.3 Consumer rights

Nothing in these Terms limits your legal rights as a consumer in your country.

11. Other provisions

• Entire agreement: these Terms and the Privacy Policy are the whole agreement between you and us about the Platform.
• Severability: if any part is found invalid, the rest still applies.
• Waiver: not enforcing a right does not mean we give it up.

12. Contact

• Email: [email protected]
• Telegram: @enrolaai
• Uzbekistan: Tashkent, Mirzo-Ulugbek District, Ulugbek, Hamid Olimjon MFY, Irrigator mavzesi. Phone: +998 94 044 55 45
• United Kingdom: 126 East Ferry Road, London E14 9FP. Phone: +44 7470 689953