Privacy Policy

1. Who we are

Enrola (the website enrola.ai, our Telegram bot, mini-app and browser extension, together the "Platform") helps students choose universities and programmes abroad.

• ENROLA GLOBAL LTD, company number 16588390 (England and Wales), 126 East Ferry Road, London E14 9FP, United Kingdom, operates the Platform and is the controller for users outside Uzbekistan.
• OOO "ENROLA" (ENROLA LLC, TIN 312 977 390), Tashkent, Mirzo-Ulugbek District, Ulugbek, Hamid Olimjon MFY, Irrigator mavzesi, its wholly-owned subsidiary, is the operator for users resident in Uzbekistan, under the Law "On Personal Data" (ZRU-547).

Contact: [email protected] · Telegram @enrolaai

2. What data we collect

• Identity and contact details: name, email, phone, date of birth, country.
• Education details: academic history, grades, language test results, study preferences and budget.
• Career test results (RIASEC).
• Documents you upload: such as passport, diplomas and language certificates, and the text we read from them (OCR).
• Sign-in data: email and password, or sign-in with Google or Telegram.
• Technical and usage data: IP address, device, browser, and how you use the Platform.

We do not take payments, so we do not collect payment or card details.

3. How we use your data

• To recommend universities and programmes that match your profile.
• To run the career test and show your results.
• To help you prepare and submit applications, and to check visa requirements.
• To answer your questions in chat.
• To send messages about your account and applications.
• To keep the Platform secure and improve it.
• To meet our legal obligations.

We never sell your data, send it to advertising networks, or use it for marketing without your consent.

4. How we use AI

Some features (document analysis, essay help and chat) use OpenAI's business API. We send only the text a feature needs. OpenAI does not use your data to train its models. It may keep requests for up to 30 days to detect abuse, then deletes them.

AI results are information and suggestions, not professional advice. You can ask us to explain an automated result or to have a person review it.

5. Who we share data with

6. Commissions from universities

We may receive a commission from a university when a student enrols. It does not change your fees or the order of our recommendations.

7. Where your data is stored

We store your personal data, including your documents, on servers in Uzbekistan. When you use an AI feature, the text it needs is sent to OpenAI in the United States. Website traffic passes through Cloudflare and is encrypted.

8. How long we keep data

9. Security

Data is encrypted in transit, access is limited to staff who need it, and sign-in is handled by a secure single sign-on system.

10. Your rights

You can ask us to:

• give you a copy of your data
• correct it
• delete it
• limit how we use it
• send it to you in a machine-readable format
• tell you what was shared with our AI provider
• have a person review an automated result

You can withdraw consent at any time. Write to [email protected] or Telegram @enrolaai; we reply within 30 days.

11. Age

The Platform is for people aged 16 and over. If you are under 18, please read this policy with a parent or guardian.

12. Complaints

If you are unhappy with our answer, you can complain to the State Personalization Center (Uzbekistan) or to the UK Information Commissioner's Office (ico.org.uk).

13. Changes

We will post changes here and tell you about important ones by email or on the Platform.